Newsletter Article
June, 2008

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Focus on Marketing Basics
Online Professional Networks for Small Business Owners

By Karen Simmons

There are probably few people today who haven’t heard of the social networking website MySpace. Other similar sites include Facebook and Bebo. These websites conjure up images of teens and young adults communing in mass numbers late into the night. However, social networking has transitioned to professional networking.

A professional network focuses on interaction and relationships for business rather than social purposes. People establish their real identity, and that of their company, in a verifiable place rather than using an alias. This type networking service enables business professionals to network and collaborate by industry and business type so that they can discuss similar interests, stay informed, and share knowledge.

Business Application

Online professional networks can be extremely beneficial for entrepreneurs and small businesses looking to expand their contact base. A good example is LinkedIn.com. Their aim is to connect professionals and it has become one of the most powerful and widely used networking sites. They started with 8,500 users in 2003 and grown to more than 20 million users.

Professional networking sites connect people at a low cost, which is a bonus for entrepreneurs and small businesses looking to expand their contact base. Many small businesses use these sites as a customer relationship management tool, or to facilitate online meetings. Many of the social networking websites offer the ability to place banner and text ads. Since these sites operate globally, they make it easier for small businesses to make contacts around the world.

A professional network is used to enhance the business-to-business marketplace. Business professionals can share experiences with one another. They can post their own content in the form of blogs, pictures, slideshows, and videos. The ability to find, connect, and network with other business professionals in the same or in complimentary fields is one reason why social networks such as LinkedIn are so popular.

Getting Started

If you have not yet joined one of the many online business networking sites, it is relatively easy to do. However, it does take time to reap the benefits. You submit your contacts, then invite friends and colleagues to be part of an "inner circle" of business or personal associates, then use the system to seek "friends of friends" or business contacts of your associates. Soon, this inner circle of contacts expands as individuals are contacted directly or as introductions are made by mutual friends and associates.

The registration process is similar across the various social networking websites. For example, on LinkedIn you simply upload an exported file from your contact manager and LinkedIn will immediately tell you which of your contacts are already registered. This method saves you the laborious task of entering single emails or searching individuals by name.

With your account set up and contacts entered a small but growing network of individuals can now easily search your personal network for relevant business contacts. This may be as simple as entering a name of an individual you're seeking, or specifying a broad search for contacts within a specific industry. Be sure to read the instructions and preview their privacy policies, as there are security controls you can employ.


If you have a larger organization, InfoJuice.org offers this helpful article: An Adoption Strategy for Social Software

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Karen Simmons is the owner of Info2000 Information Services Inc. and provides marketing consulting services, market and competitive intelligence, and small business website design.
 

 
 

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